Real Time Support
- Consistently Delivering 99.9% Uptime Status to Telecom Tower Companies
- 24 hours x 7 days
- On site Maintenance
- Efficient Fault Management
- Prompt Recovery
- User friendly E Monitoring System
Our Operational Efficiency is backed by:
- Advanced System Engineering
- Quality Installation & Commissioning whereby adequate electrical & mechanical check points ensure delivery as per design parameters
- Proactive after sales service through real time web based monitoring and alert generation system. Engineers are automatically mobilized through mail / SMS for attending installations by automatic system alerts whenever performance deviations are recorded by system.
- Service team is further backed by a team of engineers monitoring resolution status round the clock, 24x7, at the Performance Monitoring Centre (PMC) to ensure 100% on time resolution of issues.