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Real Time Support

support
support
  • Consistently Delivering 99.9% Uptime Status to Telecom Tower Companies
  • 24 hours x 7 days
  • Monitoring
  • On site Maintenance
  • Efficient Fault Management
  • Prompt Recovery
  • User friendly E Monitoring System

Our Operational Efficiency is backed by:

  • Advanced System Engineering
  • Quality Installation & Commissioning whereby adequate electrical & mechanical check points ensure delivery as per design parameters
  • Proactive after sales service through real time web based monitoring and alert generation system. Engineers are automatically mobilized through mail / SMS for attending installations by automatic system alerts whenever performance deviations are recorded by system.
  • Service team is further backed by a team of engineers monitoring resolution status round the clock, 24x7, at the Performance Monitoring Centre (PMC) to ensure 100% on time resolution of issues.
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